Frequent Asked Questions (FAQ)
How Do I Create an Account?
Creating an account on Qobey.com is simple. Click on the “Sign Up” button at the top of the homepage, fill in your details, and follow the prompts. Once completed, you’ll receive a confirmation email to verify your account.
How Can I Reset My Password?
If you forget your password, click on the “Forgot Password?” link on the login page. Enter your registered email address, and a password reset link will be sent to you. Follow the instructions to reset your password.
How Do I Update My Account Information?
To update your account information, log in to your Qobey.com account and go to the “Account Settings” section. Here, you can change your email address, password, and other personal details.
How Can I Delete My Account?
If you wish to delete your Qobey.com account, please contact our customer support team. They will assist you in closing your account and ensuring all your data is securely removed.
To find products on Qobey.com, use the search bar at the top of the page. Enter keywords or product names, and you’ll see a list of relevant results. You can also use filters to narrow down your search by category, price, or brand.
You can also save items for later by adding them to your wishlist. Simply click on the “Add to Wishlist” button on the product page. You can view your wishlist anytime by clicking on the heart icon at the top of the page.
Qobey.com offers several shipping options, including standard and expedited shipping. Shipping fees and times vary depending on your location and the shipping method chosen.
Delivery times depend on the shipping method and your location. Standard shipping typically takes 5-7 business days.
No international shipping available at the moment.
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the shipping carrier’s website or through your Qobey.com account.
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the shipping carrier’s website or through your Qobey.com account. To get more information, check out our returns and refund policy.
How Do I Initiate a Return?
To arrange a return:
Click Here ‘Register your return‘.
Return Shipping Cost: Returning unwanted products costs £2.99.
How Long Does It Take to Process a Refund?
Once we receive your returned item, we will process your refund within 5-7 business days. The refund will be issued to your original payment method, and you will receive a confirmation email.
To apply a discount code, enter the code in the designated box at checkout. The discount will be applied to your order total before you complete the payment.
Yes, it is safe to use your credit card on Qobey.com. Our website is SSL certified, and we adhere to the highest security standards to protect your financial information.
You can contact Qobey.com customer support through our “Contact Us” page, via email, or by phone. Our support team will assist you with any issues or questions.
